Privacy Policy

# **Privacy Policy** **Effective Date:** 09 August 2025 **Company:** HAPPYGLOBAL, LLC **Address:** 1908 Thomes Ave STE 12154, Cheyenne, WY 82001, USA **Contact:** [hello@ftmvai.com](mailto:hello@ftmvai.com) --- ## **1. Introduction** HAPPYGLOBAL, LLC (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your data when you use our AI-powered virtual try-on generation services (“Services”). This Policy is designed to comply with **GDPR**, **CCPA**, **BIPA**, and other applicable privacy laws. --- ## **2. Data We Collect** ### 2.1 Information You Provide * **Account Data:** Name, email address, password, billing details. * **Uploaded Content:** Images you submit for try-on generation. * **Communications:** Support requests, feedback, messages. ### 2.2 Automatically Collected Data * **Technical Data:** IP address, device type, browser information, OS, time zone. * **Usage Data:** Generated content, model selections, feature usage patterns. * **Analytics Data:** Website and app interactions. ### 2.3 Third-Party Data We may receive data from integrated services (e.g., social logins, payment providers). --- ## **3. How We Use Your Data** ### 3.1 Service Provision * Process uploads to generate try-on images. * Manage your account and process payments. * Provide customer support. ### 3.2 Service Improvement * Train and improve AI models (unless you opt out). * Conduct analytics and performance monitoring. ### 3.3 Legal & Security * Comply with legal obligations. * Detect and prevent fraud or abuse. --- ## **4. AI Model Training & Opt-Out** We may use your uploaded and generated content to improve AI models. * **Opt-out:** You can disable training usage in your account settings or email [hello@ftmvai.com](mailto:hello@ftmvai.com). * Opt-out requests are processed within **30 days**. * Once opted out, your content will not be used in future training, but may remain in anonymized historical datasets unless deletion is requested. --- ## **5. Legal Basis for Processing (GDPR)** * **Contract Performance** – Providing requested services. * **Consent** – Marketing communications, biometric processing. * **Legitimate Interests** – Service analytics and improvement. * **Legal Obligation** – Compliance with applicable laws. --- ## **6. Data Sharing** We share data only with: * **Cloud Providers:** Google Cloud, AWS. * **AI Providers:** OpenAI, Anthropic. * **Payment Processors:** Stripe, PayPal. * **Communication Services:** Twilio. * **Analytics Tools:** Google Analytics, Meta Pixel. All third parties are bound by data processing agreements. --- ## **7. International Transfers** * Data may be processed outside your country. * We use **Standard Contractual Clauses (SCCs)** and other safeguards for cross-border transfers. --- ## **8. Data Retention** * **Account Data:** Retained while the account is active + 30 days after deletion. * **Generated Content:** May be retained for training unless opted out. * **Biometric Data:** Retained max **3 years** from last activity or until deletion request (per BIPA & GDPR). * **Analytics Data:** Typically retained for 2 years in aggregated form. --- ## **9. Your Rights** Depending on jurisdiction, you may have the right to: * Access, correct, or delete your personal data. * Withdraw consent at any time. * Request data portability. * Object to processing. * File a complaint with your data protection authority. Requests can be made by emailing [hello@ftmvai.com](mailto:hello@ftmvai.com). We respond within **30 days**. --- ## **10. Children’s Privacy** * Services are not intended for users under **18** (or under 16 in EU without consent). * If we learn we have collected data from a minor without consent, we will delete it promptly. --- ## **11. Cookies & Tracking** We use cookies for essential services, analytics, personalization, and marketing. See our **Cookie Policy** for details and consent management options. --- ## **12. Data Security** * **Encryption:** AES-256 for data at rest, TLS 1.3 for data in transit. * **Access Control:** Role-based permissions, MFA for admin accounts. * **Monitoring:** Continuous intrusion detection and security audits. --- ## **13. Changes to This Policy** We may update this Policy periodically. We will notify you of material changes at least **30 days** in advance via email or in-platform notice. --- ## **14. Contact** For privacy-related questions or requests: **Email:** [hello@ftmvai.com](mailto:hello@ftmvai.com) **Mail:** HAPPYGLOBAL, LLC, 1908 Thomes Ave STE 12154, Cheyenne, WY 82001, USA